Please check whether you used placeholders for names, numbers, or initials.
The volume discount is automatically calculated as soon as you increase the desired quantity for your design. You only need to add the design to the shopping cart once and select the total quantity there. By using the placeholders in our configurator, you can easily enter your team's individual details together during the checkout process.
If you have instead created the design multiple times separately (e.g., because you used a fixed text field for each individual name), our system treats them as different designs. The reason for this is the difference between text fields and placeholders: a placeholder is completely flexible – it does not alter the base design, but always displays on the final product exactly what you enter in the checkout area for the respective jersey. A text field, on the other hand, is a permanent element that appears rigidly on every single jersey. This is like creating several jerseys with entirely different club names – these are logically separate designs as well. In this case, therefore, the more expensive single price will be charged for each jersey.